Privacy Policy

This Privacy Policy explains how Sharon Physiotherapy & Rehabilitation Center(“we”, “our”, “the clinic”) collects, uses, stores and protects information you provide when you contact us through this website, book an appointment, or visit our clinic in Madurai, Tamil Nadu.

1. Information we collect

When you fill in the contact or appointment form we collect:

• Your name, email address and phone number
• Optional details: preferred treatment, date and time, and free-text notes about your condition
• Information shared during in-clinic consultation, including medical history relevant to physiotherapy care

Information about a person's physical health is treated as sensitive personal dataunder India's Digital Personal Data Protection Act, 2023. We collect only what we need to provide care.

2. How we use it

• To respond to your enquiry and confirm appointments
• To deliver and document the physiotherapy services you request
• To meet legal, accounting and clinical record-keeping obligations

We do not use your information for advertising and we do not sell it to third parties.

3. Sharing

We share information only when necessary — with the form-delivery provider that routes your booking request to our clinic inbox, and with referring or treating clinicians where you have asked us to coordinate care. We may also disclose information when required by Indian law.

4. Storage and security

Online enquiries are delivered to a secure clinic email account. Clinical records are stored in access-controlled files at the clinic. We retain records for the period required by professional and tax regulations and then dispose of them securely.

5. Your rights

You may, at any time:

• Ask what information we hold about you
• Ask us to correct anything that is wrong
• Withdraw consent and ask us to delete your data, subject to legal retention rules

6. Cookies & analytics

This website does not currently set advertising cookies. If we add analytics in the future to understand how visitors use the site, we will update this notice.

7. Contact

For any privacy question or to exercise your rights, write to us at appointment@sharonphysio.com or call +91 82483 05206. Our address is 12, Susee Nagar, Dhopas Road, Anaiyur, Madurai, Tamil Nadu 625017.

This notice is provided for transparency. It is not a substitute for individual legal advice; for sensitive complaints please contact us directly.